❓ How do I activate my AppSumo deal?
You can activate your appsumo trial by:
1) Ensure you are not logged into Prosp already. If you are, first log out.
2) Go to Products | AppSumo and launch Prosp via that page
3) When you log in, if using a google email, make sure to click "continue with google"
4) If not, enter the email address that you used for the Appsumo purchase in the email box.
5) You’ll receive a link to your inbox which you can click to login. It is necessary for you to click the link in the same browser that you want to launch in Prosp. So if you use a desktop application for your email, make sure you sign in on the browser you are using, as clicking the link from your mail app may not work.
6) Once logged in, in the top right, when you click the workspace dropdown, you should see "my appsumo workspace"
Note: If this did not work, please send us your appsumo email and license key to us through the support chat. You can find this in the appsumo receipt.
❓ Why does the billing section show a 'monthly subscription' even though I have a lifetime deal?
That's just what the regular billing looks like for if you want to add more accounts. If you have purchased the lifetime deal, you don’t have to worry about this.
❓ How many LinkedIn accounts are included with my AppSumo deal?
Appsumo deal has 3 tiers.
Tier 1: 1 LinkedIn Account
Tier 2: 3 LinkedIn Accounts
Tier 3: 10 LinkedIn Accounts
What’s the difference between seats and accounts?
Accounts refer to LinkedIn profiles that you can connect to your Prosp account. These are used to launch and run campaigns.
User Seats are team members or clients whom you can grant access to your workspace. They can help manage, launch and send campaigns.
❓ I’m unable to view my AppSumo workspace. How can I fix this?
To access your AppSumo workspace:
1) Ensure you are not logged into Prosp already. If you are, first log out.
2) Go to Products | AppSumo and launch Prosp via that page
3) When you log in, if using a google email, make sure to click "continue with google"
4) If not, enter the email address that you used for the Appsumo purchase in the email box.
5) You’ll receive a link to your inbox which you can click to login. It is necessary for you to click the link in the same browser that you want to launch in Prosp. So if you use a desktop application for your email, make sure you sign in on the browser you are using, as clicking the link from your mail app may not work.
6) Once logged in, in the top right, when you click the workspace dropdown, you should see "my appsumo workspace"
Note: If this did not work, please send us your appsumo email and license key to us through the support chat. You can find this in the appsumo receipt.
❓ How can I add more workspaces?
To add more workspaces, you need to pay the monthly subscription. (Subscription is charged per workspace)
❓ I purchased Tier 3 on AppSumo. How does the white label feature work for workspaces?
This feature is currently in development and will be available soon. Once released, full details will be shared.